RUO  For laboratory research use only · These products are not medicines, food supplements or cosmetics and are not intended for human or veterinary use.

Privacy and GDPR

Introduction

NedermannLab respects the right to privacy and is committed to protecting the personal data of all users, customers, partners and visitors to the website.

This Privacy and GDPR Policy on the Processing of Personal Data explains how we collect, use, store, disclose and protect your personal data in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation – GDPR) and applicable national legislation.

By using the website or by providing your personal data, you confirm that you have read and understood this Policy.

Data controller

The controller of personal data is:

DKL DISTRIBUTION GROUP SRL, company registered in Romania, with no. J2025070543002, in Timișoara, Timiș County.

For any questions regarding the processing of personal data, you can contact us using the details available on the Contact page of the website.

The data we collect

Depending on how you use our website, we may collect the following categories of data:

How we collect data

Personal data may be collected:

  • when you create an account
  • when you place an order
  • when you complete forms on the website
  • when you subscribe to the newsletter
  • when you contact us
  • through cookies and similar technologies
  • through your use of the website

Purposes of processing

Your data may be used for:

  • order processing
  • issuing tax documents
  • delivering the products
  • communicating about orders
  • verifying identity and commercial eligibility
  • fraud prevention
  • improving our services
  • administering the customer account
  • complying with legal obligations
  • handling complaints
  • statistical analysis
  • marketing, only on the basis of your consent

Legal basis for processing

We process personal data on one or more of the following grounds:

  • performance of a contract
  • legal obligations
  • legitimate interest
  • the data subject’s consent
  • protecting the rights and legitimate interests of NedermannLab

Disclosure of data

Data may be disclosed only where necessary to:

  • payment processors
  • courier companies
  • IT service providers
  • hosting providers
  • analytics and security service providers
  • public authorities, where required by law
  • legal advisers, accountants and auditors

We do not sell or rent your personal data to third parties.

International data transfers

In certain situations, data may be processed or stored outside the European Economic Area (EEA).

In such cases, we ensure that appropriate safeguards are in place, including the Standard Contractual Clauses approved by the European Commission or other legal mechanisms provided for by the GDPR.

Retention period

Personal data is kept only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Once the statutory retention periods expire, the data will be deleted, anonymised or securely archived.

Data security

NedermannLab implements appropriate technical and organisational measures to protect data against:

  • unauthorised access
  • accidental disclosure
  • alteration
  • destruction
  • loss
  • misuse

These measures include, but are not limited to:

  • encrypted connections (SSL/TLS)
  • access control
  • modern authentication systems
  • infrastructure monitoring
  • regular backups
  • internal security policies

Your rights

Under the GDPR, you have the following rights:

  • the right to be informed
  • the right of access
  • the right to rectification
  • the right to erasure
  • the right to restriction of processing
  • the right to data portability
  • the right to object
  • the right to withdraw consent at any time
  • the right not to be subject to a decision based solely on automated processing
  • the right to lodge a complaint with the competent data protection authority

cookies

The website uses cookies and similar technologies to operate its services, for analytics and to improve the user experience.

Full information is available in the Cookie Policy.

Links to third-party websites

The website may contain links to websites or services operated by third parties. NedermannLab is not responsible for the privacy practices or the content of those websites.

We recommend that you review the privacy policy of every website you visit.

Changes to this Privacy and GDPR Policy

We reserve the right to amend this Privacy and GDPR Policy whenever necessary to reflect legislative, technological or operational changes.

The updated version will be published on this page together with the date of the last update.

Contact

For any question regarding this Privacy and GDPR Policy or the way we process your personal data, please contact us using the details available on the Contact page.

We will respond to your requests within a reasonable time and in accordance with applicable data protection legislation. We are committed to handling all requests promptly, transparently and in accordance with the provisions of Regulation (EU) 2016/679.

LEGAL NOTICE

The products offered on this website are intended exclusively for laboratory research use. They are not medicinal products, food supplements or cosmetics, and they are not intended for human or veterinary use. By purchasing products from this website, customers confirm that they comply with all laws and regulations applicable in their jurisdiction.